By purchasing any of our products or services, you are agreeing to our terms and conditions and acknowledge that;
You understand the local laws in your area regarding toy Gel Blasters and that you may need a permit depending on your State.
You acknowledge that you have taken all reasonable steps to ensure your compliance with local legislation.
You acknowledge that Renegade Blasters Pty. Ltd. will bear no responsibility regarding your compliance of state and territory regulations or provide compensation for any lack of due diligence on customers’ behalf, confiscation or surrender of Gel Blaster/s to authorities.
You acknowledge that our products are classified as toys in the state of QLD. However, this interpretation may vary from state to state.
You acknowledge that if there is a requirement for a special permit in your state or territory, that you have applied for and have been approved for the required permit.
You accept that Renegade Blasters Pty. Ltd. is not a firearms dealer and only a toy retailer, therefore has no ability to check the validity of permits.
You acknowledge that you have read our Facts and Questions page in relation to the product you are purchasing.
You take full responsibility for your purchase and your personal compliance with your State or territory’s law.
Lost / Damaged parcels: Shipping Insurance must be selected by the purchaser at the time of checkout to have protection in case of “lost in transit” parcels, or “damaged in transit” packages.
Once an order has been processed and shipped, we hold no control or responsibility for the package.
Reimbursement must be sought by the customer to Australia Post or relevant shipping company as they are the responsible party who had the parcel in their possession while it was lost or damaged.
Renegade Blasters claims zero responsibility for packages lost/damaged during transit by external shipping companies such as Australia Post.
*GREEN GAS AND CO2 CANNOT BE SHIPPED EXPRESS/BY AIR. ORDERS CONTAINING GAS PRODUCTS WILL BE SHIPPED VIA STANDARD PARCEL POST REGARDLESS OF SHIPPING OPTION SELECTED. NO REFUNDS FOR EXPRESS SELECTED IN ERROR.
Gift Cards, Gift Vouchers and Store Credits:
A gift card, gift voucher or store credit (“gift card”) is usually provided electronically by Renegade Blasters Pty. Ltd. and is loaded with an amount of money that enables the consumer to exchange it for goods or services to the value of the amount on the card, voucher or store credit.
Gift cards provided by Renegade Blasters Pty. Ltd. do not have an expiry date.
Gift cards provided by Renegade Blasters Pty. Ltd. cannot be replaced if lost or stolen and cannot be redeemed for cash or refunded.
Gel Blasters Warranty
All Gel Blasters are covered by a 30 day warranty. This applies to dead-on-arrival and manufacturing faults.
While every attempt is made to ensure our products are of highest quality and in good working order prior to being dispatched, there may be the rare occasion when a blaster/product is received with a malfunction.
In the case of a dead-on-arrival and manufacturing faults, you will be required to send the item back to us using a postal method of your choice. The buyer is responsible for organizing return postage and any associated costs. Shipping/postage costs are non-refundable. The item must be returned in original packaging and in original condition with all accessories originally included in the package. Our Warranty Claim form must accompany the returned package.
Upon arrival, the product will be inspected and tested for any faults or damage. Any Blaster that has been found to be physically damaged by user neglect/abuse either internally or externally, upgraded, tampered with or modified, opened or attempted to be opened, misused or used apart from the manufacturer specifications or intended use including the use of BB’s, metal or plastic or otherwise, will void warranty.
Any product that is claimed to be faulty and is returned and found to be functional and in complete working order will incur a postage fee to the purchaser in order to be resent. If upon inspection the product is found to have a manufacturing defect or was dead-on-arrival, we will replace the item at no cost to the purchaser.
All issues will be resolved by way of replacement, exchange or store credit for a purchase at a future date. No refunds. All sales are final.
In the event that the item cannot be replaced, the purchaser will be offered a store credit for the amount of the original purchase price (not including postage). Store credit must be used in a single transaction and valid to be used within 30 days of store credit issue date. Products must be returned complete in original box with all accessories in order to claim a store credit.
For warranty claims, please contact support@renegadeblasters.com.au with your name, order number, description of the issue and photos/videos demonstrating the issue. Please do not return any item/s prior to contacting our Support Team. Our Support Team will provide you with a Warranty form to diagnose the issue, which will need to be returned with the item. In most cases, photo/video evidence will be requested in order to diagnose the issue or offer remedies where a return is not necessary.
By purchasing any products from Renegade Blasters the purchaser agrees to these terms and conditions.